AI reception for service businesses
Never miss an appointment again.
Recelia answers enquiries, books appointments and reminds customers: via web chat, WhatsApp and soon voice. Around the clock, in four languages.
Availability, every day
Response time per message
Languages, automatic
Setup, no IT needed
Industry reality
Why small salons lose bookings every day.
Missed calls are lost customers.
62% of calls to small businesses go unanswered: callers stuck on hold, lost in voicemail or simply ignored. 85% of them never call back, they just dial the next salon.
411 Locals (85 businesses, 58 industries) · BIA/Kelsey Local Commerce.
Bookings happen at night and on weekends.
An analysis of over 5,000 salons shows that 46% of online bookings happen outside business hours: late evenings, weekends, early mornings. If you are not reachable then, you do not get the appointment.
Phorest, analysis of 5,000+ salons and spas.
Language barriers slow bookings down.
In tourist regions and at locations with international clientele, salons regularly lose bookings because staff cannot answer enquiries in Italian, English or Croatian on the spot.
Eurostat on cross-border consumption of services.
How it works
Up and running in three steps.
Set up in 10 minutes
Create an account, add your services and opening hours, add your team. No technical knowledge required.
The AI learns your business
From your service catalogue, prices and knowledge base, Recelia builds an assistant that fits your business.
Customers book automatically
Embed the chat widget on your website or connect your WhatsApp number, done. The AI is reachable right away.
Features
What Recelia does for your business.
Multi-channel
Web chat and WhatsApp today, SMS and voice soon. Every channel, the same AI, one inbox.
Multilingual
Automatically detects HR, DE, EN and IT and replies in your customer's language, no detours.
Escalates smartly
When in doubt, it hands off to a human. Better to escalate ten times than to give one wrong answer.
GDPR by default
EU hosting in Frankfurt, tenant isolation, no personal data in logs. Data processing agreement on request.
Voice-ready
Replies without Markdown or URLs: the AI writes today and will speak soon, without anything breaking.
Straight into your calendar
Every booked request lands in your dashboard as an appointment instantly. No copy-paste, no back and forth.
Who Recelia is built for.
Soon Recelia will speak, too.
The voice version takes incoming calls: with a natural Croatian voice, under three seconds response time, in four languages. Business plans include minutes from launch.
- Croatian voice via ElevenLabs Flash v2.5
- Response time under three seconds
- Hands off cleanly to a human when it matters
Not sure which plan fits?
Answer five questions and find the right plan for your salon in 30 seconds.
Configure your plan