Still unsure?
Not sure you really need the subscription? Let us convince you.
On this page you will find the honest arguments, real industry numbers and a calculator to run yourself. Jump straight to what matters to you:
The most honest objection
„I already do all of this myself and it works. Why would I pay for it?"
Fair enough. But „it works" only measures the calls that get through, not the ones you never see. Studies of small businesses find that 62 % of calls go unanswered, and 85 % of those callers never call back, they simply dial the next provider. That lost revenue shows up in no statistic, because you never notice it.
While you are busy with a customer, treating, advising or serving them, the phone rings and you cannot pick up without interrupting the appointment in front of you. Recelia answers in parallel, around the clock, including evenings and weekends, when most booking requests arrive.
„Doing it yourself" does not scale. It breaks down exactly when you are most successful: at peak times, when you are ill, on holiday. That is when you lose the most enquiries.
Recelia does not replace you. It catches the bookings that already slip away quietly today. How much that is, you work out yourself below.
Sources: 411 Locals (85 businesses, 58 industries); Phorest, analysis of 5,000+ salons and spas.
What Recelia does for you
Six reasons that make the difference.
Available around the clock
Recelia answers at night, on weekends and mid-appointment. Industry analyses show that roughly half of bookings happen outside opening hours. Exactly when no one else picks up.
Answers in the customer's language
Croatian, German, English, Italian, detected automatically. Tourists and international clients book even when no one who speaks their language is around.
Every channel, not just one
WhatsApp, Instagram, Facebook and the web chat on your site. Recelia is where your customers message, without you having to watch each channel separately.
Everything in one inbox
No opening five apps every morning. Whatever Recelia escalates to you, you answer straight from Recelia, all channels in one place instead of WhatsApp, Instagram and email separately.
Books straight into your calendar
Not just a chat: real appointments, confirmations and reminders. Reminders cut no-shows, which run between 5 and 30 % depending on the industry.
Escalates instead of guessing
When Recelia is unsure, it hands over to a human rather than confirm a wrong appointment. Better to ask once too often than book once wrong.
The numbers behind it
What industry analyses show about missed calls.
Across industries the pattern is the same: a significant share of calls goes unanswered, and whoever does not get through does not wait, they go to the competition.
Hair & beauty
Around 46 % of online bookings happen outside opening hours.
Evenings, weekends, early mornings. Whoever is unreachable then does not get the appointment.
Salons (calls)
22 to 27 % of calls to salons go unanswered.
Every fourth to fifth call is a missed chance at a booking.
Restaurants
Restaurants miss about a third of their calls on average, nearly 70 % of guests avoid a place that does not pick up.
A missed reservation is a guest gone, often to the place next door.
Trades & on-site work
Trade businesses miss roughly one in four calls on average, 78 % of customers hire whoever calls back first.
Whoever does not pick up or calls back too late loses the job to a faster competitor.
Fitness & studios
Answering an enquiry within 5 minutes makes the lead up to 21 times more likely to qualify.
Prospects ask several studios and pick the one that answers first. On average, though, the response takes hours.
All businesses
62 % of calls to small businesses go unanswered, 85 % of those callers never call back.
This is the basic math behind everything: missed calls are almost always lost customers.
International industry and vendor sources. The figures vary by market and study and show the direction, they are not a guarantee for your business. Sources linked.
Run the numbers
What does it cost you per month?
Set the three sliders to your reality: how many calls you miss per week, what an appointment brings in on average, and how many of those calls would actually have booked.
The figure is a deliberately cautious estimate of the revenue that slips away each month, not what Recelia promises.
Compare it with the subscription: Recelia starts at 39 € per month. Pick the plan that fits your size, a small business does not need a big package. If just a few extra appointments a month already cover the subscription, it is worth a closer look.
Lost revenue per month
around €10,392 per year
Recelia catches these enquiries around the clock, from just 39 € per month.
Try 14 days freeAn estimate based on your inputs, not a guarantee. Recelia is available around the clock and catches enquiries outside opening hours too.
Is it right for you?
Who Recelia is worth it for, and who not.
Recelia is worth it if ...
- you or your team regularly miss calls because you are with customers
- customers enquire in the evening, on weekends or outside opening hours
- you have clientele in several languages
- appointment booking is a big part of your business
- you want to be reachable on WhatsApp, Instagram and Facebook without typing constantly yourself
Probably not if ...
- you have almost only walk-in customers without appointments
- you get very few enquiries and handle them easily yourself
- you do not mind missing the odd enquiry now and then
Convinced? Then just try it.
14 days free, no credit card. If it brings nothing, you cancel with one click.